Annie Mamigonians
CX CI Consultant,
AnnieMam Ltd
A business consultant with extensive experience in process improvement and customer experience across industries, with specialisation in financial services.
Thriving in collaborative and agile environments, she is passionate about helping organisations identify and implement opportunities for driving business growth and improved efficiency through curating increased customer and colleague satisfaction.
Driving customer advocacy throughout product design and delivery, balanced with investment in employee, customer and partner experience, she enables businesses to build sustainable and responsible relationships.
With experience of leveraging technology to respond to employee and customer needs, she emphasises the need for the “human touch” in vulnerable and complex scenarios.
Sessions
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18-Sep-2024The Future of CXCreative CX: Industry Heavyweights' Success and Failure Stories
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