Kim Johal
Senior Sales Manager,
Infobip
Kim is an experienced Senior Sales Manager, working with leading brands in Retail, building communication solutions around business challenges.
He has a deep understanding of the retail industry challenges and is able to work with brands where ever they are in their digital transformation journey.
Specialisms ranging from platform consolidation, data management, remapping the customer journey through proactive automation, enabling new channels to communicate and designing chat-bots, utilising NLP Intents and leading GenAI tools.
Sessions
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18-Sep-2024Seamless OmnichannelThe Path to Purchase: Navigating customer pain points and rising expectations
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