Rahul Arora
Senior Vice President - Head of Retail, UK and Europe,
EXL
Rahul is responsible for driving growth in customer experience across industry sectors. He has successfully launched an industry-leading framework to improve customer experience while reducing costs. He and his team focus on industry problems and create pointed solutions through the use of data and digital. Rahul drives large enterprise-wide transformation programmes and creates automation and data practices for clients.
Sessions
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18-Sep-2024The Future of Digital CommerceCreating Superior Customer Service with Data and Gen AI
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